Identify emerging technologies that impact the next 5-10 years, such as IoT, big data analytics, AI, cloud computing, and blockchain.
Understand the methods by which these technologies spread, including the diffusion of innovation theory, the dynamics of innovation theory, and the disruptive innovation theory.
Understand the new ecosystem that will arise due to the digital transformation.
Creating a map of the value network to see the power relationships within the network and the new areas of opportunity that arise.
Creating a new vision and positioning for the company in the ecosystem that has been generated by the disruption.
Use sequential backcasting to forecast and identify necessary steps to achieve the desired vision.
A positioning target is identified that corresponds to the company's strengths and opportunities, and a new business model is developed that leverages the emerging technologies and the new ecosystem.
The CEO confirms the commitment, resources, and budget required for the transformation and the new business plan of the company.
Awareness of the technical and model choices being addressed is essential.
Verify the new situation created in the new ecosystem during the transformation plan to adjust the aim.
This is the moment when leadership emerges and the change management of the company is initiated.
Create a road map of the transformations, identifying actions, projects, timing, relationships between new functions, and support for the business plan.
Align projects with the target and follow lean and agile project management methodologies.
Identify far-reaching projects and/or quick wins to start from.
The organizational model is a critical aspect of digital transformation.
It needs to be redesigned to be able to innovate continuously and respond promptly to market demands.
Analyze the organization’s culture, structure, and governance to identify areas of improvement and define new roles and responsibilities.
Define the organization of the company’s future, including structure, culture, priorities, characteristics, and mechanisms for generating innovation.
People are the key to digital transformation, and their skills and knowledge are essential to the success of the process.
Analyze the organization’s talent, verifying the availability of the human resources necessary to proceed with the transformation in terms of skills and attitudes.
Develop mechanisms for generating innovation and culture.
Implementing the necessary steps of development and implementation of the identified projects, consistently with the transformation roadmap, using methodologies such as Lean, Agile Project Management, and Quick Wins.
8Verify user experience after the release of the projects.
Generate feedback to previous levels of development, business planning, and strategy.
Understand changes in customers’ habits and behavior during the transformations to avoid invalidating the company’s strategy.